Rules & Refunds

Due to COVID-19, our rules and policies have changed. Please thoroughly read through Big Red Pedal Tours’ rules and refund policy before booking your tour.

Big Red Pedal Tours

218 Market St
Philadelphia, PA 19106

(215) 625-2509

Big Red Pedal Tour Update

It is our pleasure to announce that Big Red Pedal Tours has been permitted by The City of Philadelphia and The Board of Health to resume operations under some restrictions and guidelines. As Covid-19 has affected many businesses, Big Red Pedal Tours was not an exception. Please read all information carefully before booking as our tours and policies have changed.

As always, our customer service staff is available by phone or email
to answer any questions or concerns you may have.

Please remember to maintain social distancing, wash your hands, and wear your mask when required. We look forward to pedaling with you.
Thank you, The Big Red Pedal Tour Team

Big Red Pedal Tours Refund Policy

Due to Covid-19 Big Red Pedal Tours has updated its refund policy. Please read carefully before booking your tour, and feel free to contact us with any questions or concerns.
All tours booked will have a 72-hour full refund option from the time of your booking. After 72 hours, a refund will not be available. If you have to cancel your tour after the 72 hour grace period or book your tour less than 72 hours from your tour time, you may reschedule anytime up to (1) year from the time of your original booking. Any tours canceled 24 hours prior to your tour will not have the option of a reschedule or refund.

Big Red Pedal Tours does operate in the rain. If Big Red Pedal Tours cancels your tour due to extreme weather, sideways rain, lightning, or city closures, we will attempt to reschedule your tour for a later date. Special circumstances will be dealt with on a case by case basis.

All Big Red Pedal Tours are transferable. You may transfer your tour to another person. A transfer must be done manually by a member of the Big Red Pedal Tour Team. Please call us if this situation arises. Have all original booking information ready before your call. Only the original person who booked the tour can transfer the tour.

Big Red Pedal Tours Rules and Considerations

Thank you for booking with Big Red Pedal Tours.
As your tour approaches, here are a few things that you will need to know.

  1. Your tour operates on 90% pedal power.
  2. Please wear sensible clothes, no high heels or restrictive clothing. Wear something you could ride a bike in.
  3. There is no drinking of alcohol while on the bike.
  4. Due to city noise ordinances, you may not have whistles, horns, or other devices that could disrupt the city’s streets. This also applies to any stops along your tour. All of our tours are equipped with a sound system and unlimited Spotify. Your favorite songs…just seconds away.

All businesses associated with Big Red Pedal Tours are not owned or operated by Big Red Pedal Tours. While you are in or at any of these establishments, you will be under their rules and regulations.
In other words, behave yourself…lol.

Big Red pedal Tours requires the wearing of masks during your tour. While at any stop along your tour, you will be required to follow that establishment’s rules and regulations.

Your bike will be wiped down and sanitized multiple times during your tour. Please do your best to help us maintain social distancing and cleaning protocols during your time with us.

Big Red Pedal Tours operates on the busy streets of Philadelphia. As we navigate our beautiful city,

your safety is our #1 priority. Please, no standing or hanging off the bike at any time. As this is The City of Brotherly Love, our citizens will feel compelled to high five you as you pedal by.
Please refrain from touching or grabbing anything outside of the bike while in motion.

As always, our guides will be able to answer any questions or concerns you may have.

Thank you, The Big Red Pedal Tour Team

Popular Tours Loved By Everyone

Big Red Pedal Tours offers a safe, green, healthy and fun way to explore one of America’s most exciting and historically rich cities.


What You Can Expect

From visiting some of Philadelphia’s most historic sites, to having an awesome time touring some of the best bars in the city, Big Red Tours offers an unforgettable experience.
  • A unique pedal-filled tour
  • Laughs, laughs, and more laughs
  • Incredible food, amazing bars
  • Site seeing along the way
  • Knowledgeable, and friendly guides
  • Memories that will make you want to come back

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