Due to Covid-19 Big Red Pedal Tours has updated its refund policy. Please read carefully before booking your tour, and feel free to contact us with any questions or concerns.
All tours booked will have a 72-hour full refund option from the time of your booking. After 72 hours, a refund will not be available. If you have to cancel your tour after the 72 hour grace period or book your tour less than 72 hours from your tour time, you may reschedule anytime up to (1) year from the time of your original booking.
Big Red Pedal Tours does operate in the rain. If Big Red Pedal Tours cancels your tour due to extreme weather, sideways rain, lightning, or city closures, we will attempt to reschedule your tour for a later date. Special circumstances will be dealt with on a case by case basis.
All Big Red Pedal Tours are transferable. You may transfer your tour to another person. A transfer must be done manually by a member of the Big Red Pedal Tour Team. Please call us if this situation arises. Have all original booking information ready before your call. Only the original person who booked the tour can transfer the tour.
Big Red Pedal Tours Rules and Considerations
Thank you for booking with Big Red Pedal Tours.
As your tour approaches, here are a few things that you will need to know.
Your tour operates on 90% pedal power.
Please wear sensible clothes, no high heels or restrictive clothing. Wear something you could ride a bike in.
There is no drinking of alcohol while on the bike.
Due to city noise ordinances, you may not have whistles, horns, or other devices that could disrupt the city’s streets. This also applies to any stops along your tour. All of our tours are equipped with a sound system and unlimited Spotify. Your favorite songs…just seconds away.
All businesses associated with Big Red Pedal Tours are not owned or operated by Big Red Pedal Tours. While you are in or at any of these establishments, you will be under their rules and regulations.
In other words, behave yourself…lol.
Big Red pedal Tours requires the wearing of masks during your tour. While at any stop along your tour, you will be required to follow that establishment’s rules and regulations.
Your bike will be wiped down and sanitized multiple times during your tour. Please do your best to help us maintain social distancing and cleaning protocols during your time with us.
Big Red Pedal Tours operates on the busy streets of Philadelphia. As we navigate our beautiful city,
your safety is our #1 priority. Please, no standing or hanging off the bike at any time. As this is The City of Brotherly Love, our citizens will feel compelled to high five you as you pedal by.
Please refrain from touching or grabbing anything outside of the bike while in motion.
As always, our guides will be able to answer any questions or concerns you may have.